All customers purchasing a ticket to play at Kids Little Kingdom are subject to accepting of the following Terms and Conditions. Please read the Terms & Conditions carefully prior to purchasing any tickets.
Information About Us
Kids Little Kingdom was established In 2024 and our trading address is 3 YOUNG STREET DONCASTER DN1 3EL and address for correspondence.
If you have any queries regarding Kinds Little Kingdom and the services we offer, or complaints you can contact us on kidslittlekingdom@outlook.com and a member of the team will contact you.
1. Supervision of Children
1.1 All parents/guardians accept full responsibility for the supervision of their child/children whilst at Kids Little Kingdom. Staff at Kids Little Kingdom are present to enhance the play experience of your child during a play session, however, they are not responsible for the supervision and behaviour of children.
2. Changes to Bookings, Transfers & Cancellations (Excluding Christmas Bookings)
2.1 All children playing at Kids Little Kingdom must purchase a ticket which entitles entry to the Role Play Centre
2. 2 The ticket price includes admission for entry to the Role Play Centre and some activities offered for a play session.We run extra events from time to time and these maybe at a further cost.
2.3 All children admitted to Kids Little Kingdom must hold a valid ticket obtained via our website’s online booking system or on entry. Tickets cannot be purchased and will not be accepted from third party ticket providers.
2.4 The ticket price excludes food and beverage and access to private parties/events. Activities provided by an external provider may be subject to separate fees and will be advertised accordingly.
2.5 All customers with pre-booked tickets will receive an email confirmation which acts as proof of purchase. Please check you have received this email following purchase. We take no responsibility should you not receive this email due to reasons outside of our control e.g. junk or spam filtering.
2.6 The person purchasing tickets accepts these Terms & Conditions on behalf of every visitor and is responsible for ensuring these Terms are communicated to and followed by visitors attending.
2.7 Every paying child come with one free adult place any additional adults are required to purchase a ticket. An ‘adult’ is a parent or guardian over the age of 18 years entering with a child.
2.8 All tickets purchased are non-refundable.
2.9 Ticket prices may change from time to time and our booking systems will be updated accordingly.
2.10 In circumstances beyond our control, we reserve the right to cancel a Ticket. We will endeavour to notify you as soon as we become aware that this is necessary. All bookings are non-refundable however if Little Kingdom are unable to open during your play session we will be in contact to re-arrange your session.
3. Our Play Session Times & Closures
3.1 Kids Little Kingdom’s normal opening hours are 9:00am – 5.45pm, 7 days per week, this excludes pre booked private hires (please check our social media or give us a call to check your chosen date) key holiday dates and special sessions or events which will be advertised on our Facebook page.
3.2 You are asked to arrive for your session no sooner than 5 minutes before your booked play session start time. From the start of your booked session time your space is reserved for 1 hour. Visitors Children will not be permitted entry to play until their play session begins. However once your start time arrives you will be able to stay until you session ends.
3.3 Customers who arrive after the start of their play session will still be required to leave at the end of their play session as per their booking.
3.4 All visitors must leave Kids Little Kingdom at the end of their play session including our café and toilet facilities.
3.5 On rare occasions Kids Little Kingdom opening hours may be subject to change without prior notice and every effort will be made by Kids Little Kingdom to communicate this as widely as possible via social media and our website.
4. Rules of Entry
4.1 Kids Little Kingdom provides a Role Play Centre for children aged 0-8 although older children are allowed until their enjoyment of role play ceases.
4.2 All children accessing Kids Little Kingdom must be accompanied by an adult, 18 years and older. All babies, pre-walkers, toddlers and children must be supervised by a parent/carer at all times.
4.3 Any child or adult causing wilful damage to the facilities, fixtures or fittings will be liable to pay for any damage caused.
4.4 Kids Little Kingdom have the right to ask a person to leave should they evade our rules of entry and play.
4.5 Kids Little Kingdom have the right to ask a person to leave should they pose a danger or threat to staff or customers. Fighting, bullying, abusive language or illegal activity of any kind will not be tolerated and will be asked to leave without refund.
4.6 To prevent the spread of infection children who are unwell, or who have been unwell, must not visit Kids Little Kingdom for 48 hours.
4.7 If a child or adult becomes sick or infectious whilst at Kids Little Kingdom they will politely be asked to leave.
4.8 With the exception of school visits and self catered parties, outside food and beverage cannot be consumed on Kids Little Kingdom premises. If you need to bring food for medical reasons, this must be agreed in advance with management.
4.9 We ask that anybody with a severe allergy or anaphylactic, to please make us aware before their visit so we can endeavour to remove this allergen from our cafe to allow our customers to have as safe visit. Please email kidslittlekingdom@outlook.com when making your booking
4.10 Food or drinks (hot or cold) are not permitted in the Role Play Areas other than designated seated areas.
4.11 Kids Little Kingdom is a smoke free facility and smoking is prohibited anywhere on our site, including the use of e-cigarettes.
4.13 No pets or animals are permitted except for assistance animals.
5. Photography, Camera and Mobile Devises
5.1 The privacy of other visitors must be respected. Visitors can take photographs of their own children for personal, private, non-commercial purposes only. Unless permission has been expressly granted by us, pictures and images cannot be reproduced in any format or media other than for private viewing.
5.2 Kids Little Kingdom only shares photographs of children playing on our website, social media or promotional materials with prior written consent from parents/carers, this excludes stories or posts that our social medias have been tagged in.
6. Security & Safety
6.1 CCTV systems are installed externally and internally at Kids Little Kingdom to enhance the security of the building. The Intended purpose of CCTV is for:
· Protecting the building and its assets both during and after opening hours.
· Reducing the incidence of crime and anti-social behaviour.
· Assist in identifying, apprehending and prosecuting offenders of criminal activities.
6.2 Video monitoring of public areas on our premises is for security purposes only and is limited to uses that do not violate the individual’s reasonable expectation to privacy.